By Emma Lake, The Sun
A disgusted Uber Eats customer has claimed her McDonald’s burger was delivered to her door with a few bites missing.
Kanchan Sheemar, 37, had ordered a Filet-O-Fish meal and double cheeseburger with extra pickle and onion from McDonald’s in Hayes, which is 17 miles west of London, on July 9, after working a night shift.
The retail assistant had been looking forward to her meal but said that when it arrived the filet-o-fish burger was half eaten – with teeth marks in the bun.
She said: “He dropped the food off and I had a look at it 10 minutes later and basically the burger had chunks of it that had been eaten.
“I was just repulsed, it was just disgusting. If you are paying money and they are providing a service you would not normally expect that to happen.
“I go to McDonald’s all the time, really often, and I have never had that, where the food has been eaten.”
After complaining to the delivery company the price of Kanchan’s Filet-O-Fish meal was refunded, but she says she had to throw out all the food.
She added: “All of it went in the bin because seeing as he had eaten the burger, I did not know, if he’s had the burger he’s probably had his fingers in the chips.
“I just did not want it, I threw it all in the bin.”
A McDonald’s spokesperson said: “We place great emphasis on quality control and follow rigorous standards in order to avoid any imperfections in our food.
“Upon learning about this complaint, Ms Sheemar was refunded the full cost of her meal via the UberEATS app, which was accepted at the time.
“We would encourage her to get in touch with our Customer Services team so we can launch a full investigation into the matter.”
Uber Eats told Sun Online they had nothing to add to the McDonald’s statement.